What we do

Seven service lines, five of them documented here.

Each page below covers what the work involves, how it is done, and photographs from jobs where it was done. The two lines without a page yet are ones we have not photographed to the same standard.

Questions that come up on every job

How long will the work take?
Access to the space decides this more than the work does. In an empty or unfinished building a crew moves continuously and the job runs to plan. In a business that stays open, the schedule is set by when we are allowed into the ceiling, the closet and the rooms your customers use, so the same quantity of work spreads across more visits. We quote in visits rather than in days, and say what each visit closes off.
Can the work happen outside our business hours?
Yes, and on some jobs it is the only sensible way. Restaurants, retail and offices that cannot lose a trading day get evening or weekend visits. Tell us before the quote rather than after, because out of hours work changes how the job is staged, not only what time the crew arrives.
Can you use the equipment we already have?
Usually, and where it still does its job we would rather you kept it. Switches, recorders, panels and cameras that work stay. What we will tell you is when a specific piece of equipment is the reason you keep having the same fault, so the decision is yours with the cost in front of you instead of a surprise later.
What drives the cost?
Pathway and access, far more often than parts. Getting a cable from one end of a finished building to the other is the expensive half: what has to be cored, fished, surface mounted or worked around. Two jobs with the same equipment list can land a long way apart because one building is open and the other is not.
What happens if something stops working later?
Call us. Every port, panel and outlet is labelled and you keep the list of what feeds what, so a fault is normally traced to one run rather than to a whole system. That is the difference between a service visit and an investigation.

Also available

These lines are offered but do not have a page yet. Ask us about them on a quote.

  • IT & Field Services

    POS installations, VoIP systems, device configuration, and multi-site technology deployments.

  • Smart & Residential

    Smart devices, connectivity upgrades, troubleshooting, and service calls for homes and condos.

Tell us about your project.

Send a few details and we will come back with a clear plan and a straight answer.

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